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The Case Manager provides assessments, information, referrals, crisis intervention, advocacy, and concrete services to a diverse array of individuals and families, including special populations. This is accomplished through a Strengths-Based Case Management model which seeks to uphold human dignity by treating clients as we would family or friends. The Case Manager must develop an accurate and comprehensive understanding of benefits, resources and the complex social service systems. The Case Manager must be able to document casework in an accurate and timely fashion, conduct data entry into multiple databases, and meet contract deliverables in an efficient manner. This is a full-time position, based out of our Port Richmond office Monday through Friday, 8am – 4pm. Bilingual English-Spanish proficiency required. Computer proficiency. Excellent interpersonal skills, knowledge of social service delivery systems, and knowledge of City resources.

Under the supervision of the Director, and in coordination with the Full-Time Bus Driver, perform all duties related to the provision of transportation services for the CCSI Senior Centers (Anderson & West Brighton Neighborhood Senior Centers) and responsible for the maintenance of the senior center vehicles. Duties include: responsible for the safe transport of participants to/from their homes and the centers; safe transport of participants for recreational purposes; responsible for the maintenance and cleanliness of the center vehicles; responsible for daily/weekly/monthly/quarterly paperwork and reports; responsible for the collection and reporting of daily transportation revenues; responsible for making bank deposits/trips to stores for purchases for the program/trips to the post office and any other errands deemed necessary to help the program function efficiently. This is a part-time position at 21 paid hours per week. Days of work are generally Mondays, Wednesdays & Fridays, 7:30am-3:30pm. Flexibility is required for other weekdays and for additional hours of coverage when the Full-Time Driver is on leave. May be requested to work Cooling Center operations during mandatory evening and weekend hours. Qualifications/Experience required: HS Diploma or GED; current CDL-C license with a Passenger endorsement; 3 years driving experience in NY City; must have no more than one moving violation in the past 24 months; no driving-related convictions; ability to assist individuals on and off the bus; must be able to work well with seniors and take suggestions; must complete the CPR and AED training yearly.

This position is responsible for the direction and regulatory compliance of the residential program. Responsibilities include, but are not limited to: Ensure all measures for safety and well-being are maintained at highest level; provide overall direction, guidance and supervision to Residential Managers, Nurses, QIDP, and Behavioral Intervention Specialists (BIS); conduct weekly clinical/staff meetings with assigned managers and clinical team; participate in interviews, evaluations, orientation, training, and performance counseling of subordinates; evaluate house managers to ensure assigned responsibilities are met; ensure program actions are conducted in a manner that prevents abuse; maintain training records; respond to program and work related questions, problems and complaints from staff, and families; ensures that assigned sites are kept clean, neat, healthy and safe; in conjunction with the Director of Programs develop policies and procedures; represent the agency at committee and outside meetings; prepare various concise written reports; conducts investigations at other agency sites; develop and secure approval of and monitors budget; oversee subordinate management; prepare for outside regulatory audits; check data to ensure accuracy, review and submit billing; monitor Personal needs allowance; monitor and approve over time; responsible for corrections/changes to bring residence into full regulatory compliance; coordinate all admission/discharge procedures; suggest recommendations on new programs and services to be offered; ensure all Individuals attend daily activities; check community inclusion logs to ensure compliance; ensure Person Centered Planning; conduct Fire Drills as required; conduct unannounced site visits and generate a written report.