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Case Manager
The Case Manager provides assessments, information, referrals, crisis intervention, advocacy, and concrete services to a diverse array of individuals and families, including special populations. This is accomplished through a Strengths-Based Case Management model which seeks to uphold human dignity by treating clients as we would family or friends. The Case Manager must develop an accurate and comprehensive understanding of benefits, resources and the complex social service systems. The Case Manager must be able to document casework in an accurate and timely fashion, conduct data entry into multiple databases, and meet contract deliverables in an efficient manner. This is a full-time position, based out of our Port Richmond office Monday through Friday, 8am – 4pm. Bilingual English-Spanish proficiency required. Computer proficiency. Excellent interpersonal skills, knowledge of social service delivery systems, and knowledge of City resources.
Direct Support Professional
The Role of a Direct Support Professional (DSP) is to provide assistance to people with intellectual disabilities to facilitate integration into the community. The DSP will support each person to become more independent. Typical job responsibilities of a Direct Support Professional include helping with personal hygiene and grooming, doing light housework, organizing recreational activities, Medical appointments, administering medication, accompanying Individuals we support to various community places, and advocating for their wants and needs . The Direct Support Professional is responsible for the daily care and supervision of the residence, which he/she is assigned, and the Individuals. The Direct Support Professional must have the ability to communicate with and motivate each person toward achieving their valued outcomes. Must have high school diploma or GED; experience in the field of developmental disabilities; valid driver’s license (tri-state); and must complete OPWDD required training (provided upon hire).
Assistant Director
This position is responsible for the direction and regulatory compliance of the residential program. Responsibilities include, but are not limited to: Ensure all measures for safety and well-being are maintained at highest level; provide overall direction, guidance and supervision to Residential Managers, Nurses, QIDP, and Behavioral Intervention Specialists (BIS); conduct weekly clinical/staff meetings with assigned managers and clinical team; participate in interviews, evaluations, orientation, training, and performance counseling of subordinates; evaluate house managers to ensure assigned responsibilities are met; ensure program actions are conducted in a manner that prevents abuse; maintain training records; respond to program and work related questions, problems and complaints from staff, and families; ensures that assigned sites are kept clean, neat, healthy and safe; in conjunction with the Director of Programs develop policies and procedures; represent the agency at committee and outside meetings; prepare various concise written reports; conducts investigations at other agency sites; develop and secure approval of and monitors budget; oversee subordinate management; prepare for outside regulatory audits; check data to ensure accuracy, review and submit billing; monitor Personal needs allowance; monitor and approve over time; responsible for corrections/changes to bring residence into full regulatory compliance; coordinate all admission/discharge procedures; suggest recommendations on new programs and services to be offered; ensure all Individuals attend daily activities; check community inclusion logs to ensure compliance; ensure Person Centered Planning; conduct Fire Drills as required; conduct unannounced site visits and generate a written report.
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